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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Identify issues
  2. Assess potential impact
  3. Develop a response strategy
  4. Evaluate effectiveness of the response

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

conducting research and analysis

conducting evaluations

communicating with a range of audiences requiring adaptation of style and language

questioning to confirm understanding

interpreting complex information

preparing written reports requiring formal structure and language

responding to diversity including disability and gender

using computers

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

occupational health and safety workers compensation injury management andor workplace relations legislation

evaluation procedures

organisational policy and procedures

industry standards

codes of practice

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCB Maintain and enhance confidence in public service

PSPETHC601B Maintain and enhance confidence in public service

PSPGOVB Establish and maintain strategic networks

PSPGOV602B Establish and maintain strategic networks

PSPLEGNB Manage compliance with legislation in the public sector

PSPLEGN601B Manage compliance with legislation in the public sector

PSPMNGTB Manage change

PSPMNGT604B Manage change

PSPMNGTB Manage diversity

PSPMNGT605B Manage diversity

PSPMNGTB Manage risk

PSPMNGT608B Manage risk

PSPWPIB Improve compliance through industry partnerships

PSPWPI601B Improve compliance through industry partnerships

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit see Employability Summaries in Qualifications Framework

management of emerging issues in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policy procedures and protocols relating to workplace legislative compliance

case studies and workplace scenarios to capture the range of situations likely to be encountered when managing emerging issues

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when managing emerging issues including coping with difficulties irregularities and breakdowns in routine

management of emerging issues in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

projects

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Environments may include:

industry

workplace

political

social

international

national

statewide

community

Emerging issues may include:

changes in work practices

industry developments

changes in work hire arrangements

technological change

political imperatives

accident and incident data

community concerns

legislative changes

emergency incidents

court rulings

Research may include:

methods

work practices

resources required

statistical analysis

industry networks

observations

operational experience

information exchange

industry reference groups

Stakeholders may include:

community

the organisation's board

advisory council

government organisations

managers

politicians

union

Commissioner

Minister

employers

employees

designers

manufacturers

installers

suppliers

importers

hirers

Response options may include:

educational activities

advice

enforcement activities

consultation

targeted compliance campaigns

community awareness program

media release/campaign

development and/or distribution of publications

recommend legislative changes

commissioned research

political

information technology

Evaluation plan may include:

validity and reliability of performance measures and evaluation process

resources

data collection

reporting mechanisms